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Lyft is expanding into Europe with its $197 million purchase of taxi app FreeNow.
The deal, announced Wednesday (April 16), will see Lyft acquire the Germany-based company from BMW and Mercedes-Benz Mobility. It also marks the ride-hailing service’s largest expansion outside of North America.
“We’re on an ambitious path to build the best, most customer-obsessed mobility platform in the world, and...
UnitedHealthcare is reportedly working to overhaul its customer service following the murder of its CEO.
When Brian Thompson was shot and killed on the streets of Manhattan last year on his way to an investors meeting, his accused killer became something of a social media folk hero among people who saw the healthcare company as cold and uncaring.
UnitedHealthcare executives said they recognize...
Fraud is getting more sophisticated, thanks to artificial intelligence (AI).
Fraud can be perpetrated in the form of deepfake videos or voice, with AI producing a clone of a family relative supposedly in an emergency and needs a cash transfer immediately. AI can write more convincing phishing emails, removing telltale signs such as broken English. AI can also fake images like a driver’s license...
Juniper Payments, a Velera company, added an embedded artificial intelligence-driven fraud prevention engine to its Payments Hub platform for banks and credit unions.
The enhancement is designed to support financial institutions’ broader adoption of instant payments by delivering real-time fraud detection at the point of origin and processing, the provider of interbank transaction and reporting...
Despite being a $2.7 trillion global industry that underpins human survival, the global agricultural trade’s supply chains remain tangled in outdated systems, high fees and lengthy settlements.
“There is a huge amount of friction in global trade, especially in emerging parts of the world,” AgriDex CEO Henry Duckworth told Karen Webster. “You can fix that with the digitization of contracts and...
eBay says it is making Checkout.com its newest global payments acquiring partner.
The collaboration, announced Wednesday (April 16), is designed to provide a more seamless commerce experience for shoppers on eBay, with Checkout.com’s technology, data and global acquiring expertise helping eBay to maximize payment acceptance.
“eBay operates at a significant global scale, and our customers value...
For years, the cryptocurrency space has battled allegations that its ecosystem can come across as abstract and inaccessible to the everyday end-user.
While blockchain payment and financial solutions can promise decentralization and ownership, they frequently suffer from clunky user experiences and steep onboarding curves.
Adam Lowe, PhD, chief product and innovation officer at CompoSecure, told...
In a quarter overshadowed by tariff discussions and global economic jitters, three of the nation’s largest financial institutions — PNC, Citigroup, and Bank of America — presented first-quarter earnings Tuesday (April 15) that pointed to both lingering uncertainties and resilient consumer spending.
Analysts and investors were keenly focused on whether consumers would begin to show signs of...
Enterprise transformation isn’t easy. But, as technologies like GenAI rearchitect what is considered possible for business operations to achieve, it’s becoming increasingly necessary.
Against today’s operational backdrop, retail data has become more than just a byproduct of business operations; it’s now a strategic asset.
Findings from the PYMNTS Intelligence and Fiserv collaboration, “GenAI...
The pandemic sent us all online to get the goods and services we needed — and if we weren’t comfortable using a mobile device to scroll and click through to a purchase, that discomfort fell by the wayside with haste.
In the post-pandemic world, we’ve gone to the stores while still maintaining a foot in the online world, and so we demand that merchants be omnichannel — leveraging brick-and-mortar...