Visa Puts AI at Core of Dispute Management Strategy
Watch more: Need to Know: Visa DPS, Shane Malloy
The moment a cardholder challenges a charge, it shifts from a quiet operational task to a critical customer touchpoint.
Disputes are no lon...
Why Empathy Is Credit’s Last Competitive Edge
Watch more: Need to Know
Digital disruption has rewired expectations across industries, and in consumer finance, the old playbook of transactional credit programs is becoming obsolete. The ...
Meta Connect 2025: the 6 biggest announcements
Meta just showed off all the latest in wearable technology, virtual reality, augmented reality, and more at its annual Connect keynote. In addition to the long-awaited reveal of Meta’s update...
Meta is making the metaverse look better
Meta is making improvements to its Roblox-like social platform Horizon Worlds, with the biggest upgrades being the introduction of a new game engine with better graphics as well as the Meta Hor...
