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9 Best AI Tools for Ecommerce: Our Picks for 2025

DATE POSTED:February 28, 2025

The best AI tools for ecommerce stores offer business leaders an incredible way to save time, reduce costs, and unlock new sales opportunities. Increasingly, artificial intelligence is emerging as one of the most valuable resources for any online retailer. In fact, the market for AI-enabled ecommerce solutions is set to reach a value of $16.8 billion by 2030.

The right tools can help companies in a variety of different ways, from automating and streamlining inventory and order management strategies, to creating powerful, engaging descriptions for product pages. There are even AI tools that can manage customer service on your behalf, improving your chances of customer retention and loyalty.

As the AI landscape continues to evolve at a break-neck speed, the biggest challenge for today’s business leaders is figuring out which tools to implement. We’ve scoured the market to bring you this guide to the most powerful, valuable AI tools for Ecommerce vendors.

Best AI Tools for Ecommerce (Quick Answer)

The best AI tools for ecommerce help automate tasks, boost sales, and enhance customer experience. Here are the top picks in 2025, in order:

Squarespace Blueprint AI – AI-powered website design and content generation.
Octane AI – AI quizzes and personalization for Shopify stores.
Jasper – AI copywriting for product descriptions, ads, and blogs.
ChatGPT – AI-powered customer support, content creation, and marketing automation.
Frase.io – SEO-driven content creation and optimization.
ViSenze – AI-powered visual search and product recommendations.
LiveChat – AI-enhanced customer service and chat automation.
Copysmith – AI-generated product descriptions for marketplaces like Amazon.

Each tool is designed to solve a key ecommerce challenge, from automating customer service to writing high-converting product descriptions. Keep reading for a deep dive into how these AI tools can transform your online store.

What is AI in Ecommerce?

AI, or artificial intelligence is a term used to refer to how machines can perceive, synthesize, and infer information, similar to a human being.

In the ecommerce landscape, AI comes in a range of forms, from generative AI tools like Squarespace Blueprint AI, ChatGPT, to conversational bots, analytical engines, and algorithms infused with machine learning capabilities.

AI tools have emerged to address a range of common business concerns, from managing customer support, to providing buyers with personalized recommendations on which products to buy.

Companies in the modern world use artificial intelligence to increase average order values (AOV), enhance website content, detect security issues, and analyze huge amounts of data. Plus, with AI bots and assistants, companies can even offer convenient 24/7 service to every customer.

Go to the top Why Use AI Tools for Ecommerce?

For years now, AI tools have been revolutionizing the ecommerce world, providing business leaders with a host of valuable resources to increase sales, and improve customer experiences.

Although it’s important to find the right balance between human-driven service and AI, businesses with the right AI strategy can unlock benefits such as:

Improved brand reputation: AI solutions such as chatbots and virtual assistants can allow companies to provide customers with 24/7 service and guidance, on the channels of their choice. This improves the customer experience, and gives brands a chance to differentiate themselves from their competition, with minimal effort. Increased sales: Studies show that chatbots can improve sales by 67%, by rapidly answering customer questions, alleviating concerns, and even delivering personalized product recommendations. Some tools can even proactively reach out to customers and provide them with advice on which products to buy, based on their needs or interests. Enhanced visibility: Generative AI tools like ChatGPT are excellent for boosting online visibility for ecommerce stores. They can help businesses create SEO-enhanced product descriptions, page titles, and other forms of content in seconds. They also make it easier to provide content creators with best-practice guidelines for marketing campaigns. Streamlined management: AI solutions can even take over a portion of the work you need to do as an ecommerce store owner. They can automate things like order fulfillment with third-party providers, and provide rapid insights into inventory and order statuses. The right tools can even automatically update and sync inventory information across channels. Better business insights: Analytics are crucial to developing a successful ecommerce business, but examining customer and business data manually can take significant time and effort. With an AI system, it’s easier to process huge amounts of data in a fraction of the time. Some tools can even automatically generate reports and provide insights into patterns and trends that you may not have noticed before. Greater customer retention: Since AI solutions can help to improve customer experiences, with automated order tracking, excellent customer service, and personalized recommendations, they can also assist in enhancing customer retention. You can even use AI to build personalized loyalty and referral programs for VIP clients. Go to the top What are the Best AI Tools for Ecommerce Brands?

As mentioned above, AI tools are becoming increasingly common in the ecommerce space, so you should have plenty of options to choose from.

The right solution for you will depend on what you actually want to accomplish with artificial intelligence. However, we picked the following options based on their incredible performance, features, and reviews.

1. Squarespace Blueprint AI

Squarespace “Blueprint AI” – part of the Squarespace Design Intelligence ecosystem, is a convenient tool that helps ecommerce business leaders design beautiful, personalized websites in minutes. The system basically walks business leaders through a step-by-step website creation process. 

Users start by telling Blueprint AI about their business (and brand personality), and the platform suggests design elements, pages, color palettes, and even font combinations for your site.

Depending on your location, you can even access extra features, like an AI content generator for website copy, and tools for creating unique page backgrounds and images. 

The great thing about Squarespace Blueprint AI is that it’s incredibly quick and easy to use. You can generate a fully functional, personalized website in a matter of minutes, without any technical knowledge.

Although you might have to make some final tweaks, like uploading your own product images, editing text, and replacing stock photos – Blueprint saves you a lot of time.

It’s also available to access on all Squarespace plans – including the 14 day free trial plan users can access when they’re experimenting with Squarespace for the first time.

Pricing:

As mentioned above, Squarespace Blueprint AI is accessible to users on all Squarespace plans – there’s no extra fee to pay on top of your standard Squarespace subscription.

You can even use the toolkit during your 14-day Squarespace free trial. After that, you just need to choose the Squarespace plan that’s right for you based on your needs. 

Remember, options start at around $16 per month, but if you want to run an ecommerce website, you’ll need a higher-tier plan such as the business plan (which does come with transaction fees), or the Commerce Basic or Commerce Advanced plans (without transaction fees).

Pros:

Easy to use for beginners without technical skills Integrated into all Squarespace plans automatically Customizable designs with strong starting points Instant insights into your design choices as you build Convenient copy and image generation tools.

Cons:

Limited to users of the Squarespace ecosystem Some features (like AI copy) aren’t available worldwide You will need to make some manual tweaks to your design 2. Octane AI

Specially designed to empower leaders in the ecommerce landscape, Octane AI is a marketing tool for Shopify and other ecommerce platforms.

The platform offers a variety of tools to experiment with. Using the “Quiz AI” solution, you can help customers learn about your organization, and find the best product for their specific needs.

Alternatively, the Insights Analyst tool provides business leaders with a convenient resource for rapidly analyzing all of the product reviews they receive.

Although the platform is relatively new to the digital market, it’s a fantastic way for business leaders to deliver a more personalized and convenient experience to customers.

Octane AI is powered by GPT-4, and it can operate consistently and securely on a 24/7 basis, without excessive human input.

Pricing

Currently, business leaders can try a demo of the Octane AI system for free. After that, there are two plans to choose from, which vary in price depending on your average annual revenue.

For companies earning less than $1 million in revenue per year, the standard Octane plan starts at $50 per month. The “Octane Plus” plan, with access to more advanced features, starts at $200 per month.

Pros