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How Reckitt is beating the AI odds with its approach to pilots

Tags: digital media
DATE POSTED:November 20, 2025

Enthusiasm for AI implementation among marketers remains high, despite worries there’s an economic bubble forming, or that, according to a widely cited MIT study, 95% of AI pilots fail. 

With that dubious success rate in mind, CPG advertiser Reckitt has taken a strict approach to its own generative AI marketing projects, piloting specific use cases designed to save its staffers time and stress before rolling them out to its 700-strong marketing organization.

The approach — which Bastien Parizot, Reckitt’s svp of IT and digital calls “functional reinvention” of the marketing workflow — has delivered, speeding up creative asset adaptation by 30%. In this conversation, Parizot walked Digiday through Reckitt’s pilot process, how he’s managed expectations from corporate leadership and whether it’s affected Reckitt’s agency ties.

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Tags: digital media