Exploring the untapped benefits of speech analytics in call centers
Analysis of calls and quality control of interactions are among the main components of any call center’s operation, regardless of whether these are sales departments, user support services, or hotli...
Robots may soon hit the streets in a cute way
Get ready for some adorable tech news! Researchers in China are cooking up something super cute – AI guide dogs! These aren’t your ordinary gadgets; they’re like fluffy friends with brains.
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Meet DBRX, a new open-source LLM can make you stop using ChatGPT
Databricks presents DBRX, an innovative open-source language model poised to revolutionize language understanding. Built on an advanced architecture, DBRX shows remarkable progress in tasks like codin...